Refund policy

Last updated: 20 October 2026

Try first

The free trial lets you clean and develop up to 15 of your own scans with every feature, so you can be sure the software works for your films before you buy.

14-day money-back guarantee

If the software does not work for you, ask for a full refund within 14 days of your purchase. No questions asked: write to support@ds-remover.com with the email address used at checkout, or contact Paddle through the link in your receipt.

How it works

Refunds are processed by Paddle.com, our Merchant of Record, to the original payment method, usually within a few business days. Once a purchase is refunded, its licence key may no longer be used.

Your rights

This policy does not limit your statutory rights as a consumer.